The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 12.50 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Smoke detectors
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Queen Street,
Exeter,
United Kingdom,
EX4 3SP,
Devon
Map view
street view
Queen Street,
Exeter,
United Kingdom,
EX4 3SP,
Devon
City landmarks
Haven Banks - The Quay
Exeter Quay
1.9
km
2 Paris Street
Underground Passages
630 m
Off Fore Street Mint Lane
St Nicholas Priory
600 m
Frog Street In a park off Frog Street
The Medieval Exe Bridge
890 m
Edmund Street
The House That Moved
650 m
University
University of Exeter
1.5
km
Nearby
Church
Exeter Cathedral
420 m
Museum
Royal Albert Memorial Museum
100 m
Park
Northernhay Gardens
500 m
Castle
Rougemont Castle
450 m
Queen Street
80 m
17 Catherine St
St Catherine's Chapel and Almshouses
340 m
Church
St Pancras Church
210 m
Queen Street
Miles' Clocktower
200 m
Exeter High Street
Exeter Riddle Sculpture
290 m
Church
St Stephen's Church
290 m
Cathedral Yard Exeter Cathedral
Statue of Richard Hooker
330 m
Event hall
Exeter Guildhall
270 m
Art object
Redvers Buller
380 m
Princesshay
Blue Boy Statue
410 m
251 High Street
Year of the Pedestrian Statue
400 m
Exeter - Catacombs and Lower Cemetery
600 m
Bridge
The Iron Bridge
220 m
Phoenix Blitz Memorial
Blitz Fountain and the Phoenix Blitz Memorial
600 m
Church
St Martin's Church
340 m
Shopping Area
Princesshay
410 m
Event hall
Tucker's Hall. The Guild of Weavers
560 m
National Trust's Killerton Estate
Clyston Mill
600 m
Gandy Street
Gandy Street Murals
200 m
Near Killerton House
Budlake Old Post Office
600 m
Restaurants
Five Guys
40 m
74 Queen Street
The Exploding Bakery
80 m
Central Station Buildings Queen Street
Zizzi
190 m
21 Gandy Street
Turtle Bay
190 m
Queen Street Guildhall
Comptoir Libanais Exeter
140 m
Queen Street Guildhall Shopping Centre
The Cork and Tile Portuguese Cafe & Bar
190 m
15 Gandy Street
Bella Italia Exeter
220 m
92 Queen Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.4
Location
8.5
Service
7.5
Dining
6.4
Guest reviews
7.2/10
based on 8 reviews
7.9
7.9/10 based on 3810 reviews
Gregory
United Kingdom,
March
2024
7.4/10
I had a mixed experience at this hotel. The rooms were comfortable but noisy due to the bar and staff accommodation above. The cleanliness was lacking with handprints and grime in the bathroom. On the bright side, the staff went above and beyond to accommodate my daughter's dietary needs as a coeliac, adding to the friendly atmosphere of the place.
Rooms
6.0
The rooms, though comfortable, were affected by the noise from the bar and staff accommodation above. However, they did have air conditioning available on a first-come, first-served basis. The cleanliness left much to be desired with noticeable handprints and grime in the bathroom.
Service
9.0
The staff, especially catering to my daughter's dietary needs, were exceptional and added to the overall friendly feel of the hotel.
Location
7.0
The location was convenient, directly opposite the Central Station, making it easily accessible to the center and train stations. While there are better and less expensive options in terms of centrality, the friendly welcome from the reception and cleanliness were notable.
Dining
8.0
The dining experience was solid, offering a menu for hot food and a buffet for cold items. The variety was good, and the pricing was reasonable, providing a fantastic start to the day.
Facilities
7.0
The hotel had adequate facilities, such as room service, dry cleaning, housekeeping, and a welcome drink. However, there were no specific comments on the overall quality or additional amenities.
Arthur
United Kingdom,
March
2024
8.2/10
The hotel room was comfortable, though not entirely clean, and came with unexpected amenities like a coffee machine and cold drinks. The breakfast was small but sufficient. The service was exceptional in addressing issues and providing quality buffet food. The location was convenient, with friendly staff and a safe environment. The dining experience was excellent, with a good choice of dishes. The facilities were satisfactory.
Rooms
7.0
The room, although not entirely clean, was comfortable with unexpected amenities such as a coffee machine and cold drinks.
Service
9.0
The staff went above and beyond, addressing issues promptly and ensuring a high-quality dining experience.
Location
8.0
The location was very convenient with friendly and helpful staff, especially considering the current safety measures in place.
Dining
9.0
The dining experience was excellent, offering a variety of dishes and starting the stay off fantastically.
Facilities
8.0
The facilities met expectations and provided a comfortable stay.
Joseph
United States,
November
2023
7.4/10
I had a mixed experience at the hotel. The rooms were modern and well-equipped, but unfortunately, they were not soundproof, so noise from outside was quite bothersome. The service was a bit rushed and confusing at times, although the staff were friendly and accommodating. The location was convenient, close to shops and restaurants, and right next to the train station entrance. The dining options were decent but could use some upgrades. Overall, the hotel offers some good amenities but has areas that need improvement.
Rooms
8.0
The rooms were modern and up to date with plenty of refreshments and extras like iron, ironing board, soaps, kettles with tea and coffee, and TV.
Service
7.0
The service was a bit rushed and confusing at times, but the staff were friendly and helpful.
Location
9.0
The location was great, close to everything I wanted to visit, with shops, restaurants, and a lovely bar nearby. Being opposite Exeter Central railway station made it very accessible.
Dining
6.0
The dining experience was average, and the options could use some serious upgrading, considering the cost.
Facilities
7.0
The hotel provides up-to-date cordless hoovers for convenience.
Nathan
United Kingdom,
August
2023
7.4/10
My stay at the hotel was a mixed experience. While the rooms were lovely and comfy, the noise from the road outside was quite bothersome at times. The service, specifically from 'Jill,' was top-notch and friendly, although some staff members seemed less concerned. The location couldn't have been better for accessing the train station and exploring Exeter, but the hotel itself appeared a bit sad and in need of a refurb. Dining in a pleasant setting was good with a decent variety, but there were certainly areas for improvement. Overall, a stay with some highs and lows.
Rooms
7.0
The rooms were lovely and comfy, but the noise from the road outside could disrupt the peace.
Service
8.0
Jill' and some staff were friendly, but others lacked concern.
Location
9.0
The hotel's location was excellent for accessing Exeter Central and exploring the city, despite the need for some refurbishment.
Dining
6.0
Dining in a pleasant setting offered a decent range of options, but there is room for enhancement.
Facilities
7.0
The hotel has potential with its facilities, but improvements could be made for a better experience.
Albert
United Kingdom,
July
2023
7.4/10
The hotel is conveniently located in the city center, offering spacious rooms with a huge bed and bathroom. However, there can be noise from the generator or kitchen extractor fans during non-daylight hours, and accessing the 4th floor requires climbing stairs from a neighboring room.
Rooms
8.0
The room I stayed in was spacious with a huge bed and bathroom, though the noise from the generator and extractor fans could be bothersome at times.
Service
7.0
The staff were very pleasant and polite, even though the room overlooked the kitchen with extractor fans running all day and night. The service was overall good.
Location
9.0
The hotel's location in the city center was convenient for exploring, and being close to the train station made travel easy.
Dining
6.0
The dining experience was average; the breakfast buffet had limited options and the quality was not exceptional.
Facilities
7.0
The facilities at the hotel were decent, but nothing particularly outstanding was noted during my stay.
Simon
United Kingdom,
July
2023
7.0/10
We had a great stay in the center of town for my husband's birthday. Overall, the experience was fantastic. The location is perfect, but there were some issues with the service that made us feel a bit rushed.
Rooms
8.0
Our room was lovely and comfortable, although we had to take the stairs as the lift was out of order.
Service
6.0
The staff continued to argue with us over the phone about our last meeting, which was confusing and made us feel rushed. However, room service and housekeeping were prompt and efficient.
Location
9.0
The hotel is centrally located in Exeter, making it easy to access shops and explore the city. It's directly opposite Exeter Central, offering great convenience.
Dining
5.0
The breakfast options were not great for a vegan like me, with powdered eggs and canned mushrooms. However, there are nice dining options nearby like 'Boston Tea Party' and 'Brodys'.
Facilities
7.0
The hotel facilities are basic but sufficient for a short stay. There are no standout amenities, but everything is clean and functional.
Helen
United States,
April
2023
7.0/10
Our stay at the hotel was a delightful mix of pros and cons. The room, priced at £206 per night, was an executive suite that proved to be very spacious for our family, with a convenient dividing wall between the children's area and our own bed. However, the unexpected price increase from the usual £70-£100 per night caught us off guard after being stranded in Exeter.
Rooms
8.0
We stayed in an executive suite that was very spacious and had a nice dividing wall for privacy.
Service
7.0
The staff went above and beyond for my partner's 21st birthday by preparing a card and a small cake in the room. However, there could be improvements in promptness, especially at the front desk.
Location
9.0
The hotel's location was just perfect, especially if arriving by train, as it is right opposite the train station and offers easy access to the town center. I was particularly impressed by the warm welcome from the staff, especially the lady with strawberry blonde hair who made us feel like friends.
Dining
5.0
The dining experience was a bit lackluster, with room service delivered in a paper bag and a somewhat old-fashioned feel. The service by the waitress was not the most welcoming.
Facilities
6.0
The hotel facilities were decent, but there were some areas, like the dining service, that could use improvement.
William
United Kingdom,
April
2023
7.0/10
The hotel is in a great location, very convenient and close to the center. The rooms were clean and comfortable, albeit a little tired and dated. The service was good overall, but with some areas for improvement. The dining options were varied, albeit with some issues related to the current situation. The facilities were satisfying, but could use a bit of improvement.
Rooms
7.0
The rooms were clean and in a great location, but a bit tired and dated.
Service
7.0
The service was good overall, but with some room for improvement.
Location
8.0
The location was close to the center and had friendly staff always on hand in reception.
Dining
6.0
The dining options were varied, but with some issues related to the current situation.
Facilities
7.0
The facilities were satisfying, but could use a bit of improvement.
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